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Annual Conference Workshops 2017

Andrew Larpent OBE



Common Age – developing the appetite for Commonwealth engagement in the older people’s agenda

  Andrew spent 30+ years as an infantry officer in the British Army 1969 - 2002. CEO of CLIC, a national UK children’s cancer charity 1997 - 2001.  CEO - Somerset Care Group 2001-2011, one of the leading not-for-profit care groups in the UK.  A founding director of the UK National Care Forum, and Chairman from 2006-2011. Board member of the International Association of Homes and Services for the Ageing 2005-2012. 

 His most recent role was as CEO Southern Cross Care (South Australia &Northern Territory) 2011 to November 2016.  This is one of the largest not-for-profit aged care and retirement living providers in Australia.  While in that role he was also invited to take the Chair of Dignity in Care Australia in 2014 and was proud to be one of Australia’s first Dignity Champions.

  Andrew is also Founder and Chairman of the Commonwealth Association for the Ageing – CommonAge.

John Wearing

Anthony Collins LLP

Governance – Getting it right for social care

This session will address a number of governance issues health and social care providers face and how your organisation can operate under pressure. It will include:

  • How to verify your governance is fit for purpose and the importance of stress testing before the stress happens;
  • How to approach the numerous relationships between, board, executive team, chair and chief executives;
  • How good governance delivers better care outcomes; and
  • Taking a look at what best practice in governance might look like over the next five years.

Health and Social care organisations are being asked to deliver more for less and to balance increasing demands for quality services with challenging economic circumstances. Anthony Collins Solicitors (ACS) acts as an expert for many leading health and social care providers, helping them to navigate this highly complex legislative and regulatory environment.

  Our depth of expertise in health and social care legal practice covers numerous issues frequently faced in regulation, property, employment and governance. We can support you in many ways, including with:

·         property development projects, and the buying and selling of care homes

·         crisis management and dispute resolution

·         a range of employment issues including TUPE, pensions and National Minimum Wage

·         regulatory challenges, reputation management and CQC inspections.

  At ACS our purpose is to improve lives, communities and society by working with like-minded clients who share our vision and passion. For over 40 years we have been successfully combining market-leading legal expertise with a commitment to excellence and long-term relationships.

Brendan Martin

Public World



Buurtzorg – modelling new approaches to Home Care

 Everybody agrees that social care at home is in crisis, and that this is also undermining the NHS. Nothing less than radical redesign will solve the problem, and the spectacular success of Buurtzorg Nederland shows how it can be done. In ten years since it was founded, Buurtzorg has raised standards, improved job satisfaction and cut costs by providing person-centred care through self-managed neighbourhood teams. Now Public World is working with Buurtzorg to bring the model to Britain, in both health and social care, and especially by integrating them. In this session you'll learn how the model works and how we can help you make it work for your organisation. 

Brendan Martin founded and leads Public World and has supported organisational change by facilitating workplace conversations to improve team work and staff engagement, to promote equality and diversity, and to combat bullying.

  Since 2015 Public World has been the Britain and Ireland partner of Buurtzorg Nederland, supporting a growing number of health and social care commissioners and providers to apply the lessons of its experience of frontline freedom and responsibility. Pilot projects are underway or in preparation in a dozen locations.

  With experience in more than 70 countries, Brendan’s recent clients have included several NHS Foundation Trusts and local government organisations, the Scottish government, NHS Employers, the Care Quality Commission, Voluntary Services Overseas and Unite the Union.

  A journalist and broadcaster by background, Brendan is a graduate of the University of Exeter and a Fellow of the RSA, and has served on specialist advisory groups of the UN and OECD. 

James Greenshields

Tonic Housing

LGBT older people and care

 We will offer an overview of how and why older LGBT people’s housing needs should be recognised by current and future providers. In doing so, James Greenshields from Tonic Housing will provide an update on the plans to build the UK’s first LGBT-majority retirement scheme in London and how Tonic also plans to break new ground in the delivery of appropriate domiciliary care. Kevan Forde from Hanover Housing will offer an insight into how Hanover as a major housing provider nationally for older people is undertaking ground-breaking work to ensure that older LGBT residents in Brighton have an opportunity to grow old with dignity. 

  James’s career has included time as a teacher in Kenya and Honduras, as a journalist with the BBC World Service and other international broadcasters in Southern Africa, and as an editor at GQ Magazine.

   While working in Africa, James realized the potential of generating broadcast material with local communities, leading to the development of new skills and confidence. In 1994, he established Radio for Development in response to these new opportunities in Africa, the Indian sub-continent, and the Caribbean. In 2005, Media for Development (MFD) was launched, reflecting the multiple media platforms that the organization was now working with. Through MFD, a range of new initiatives and social businesses has been launched, including Inside Job Productions, Young Dads TV, and Prison Media. James stepped down as Chief Executive of Media for Development in March 2013. He now chairs the Board of Directors.

  James is currently involved in the development of new social initiatives in the UK and internationally, including the establishment of the UK’s first social business offering support services to older LGBT people.


Elizabeth Fenton

Health Education England

Workforce Fit for the Future

Right staff, right place, right time and with the right skills - how do we enable that? The workshop will look at the challenges and provide an opportunity to share good practice solutions

  Liz is a Professional (Nurse) Advisor at NHS England, previously Director of Nursing and Quality at Gloucester Care Services NHS Trust.

  Health Education England (HEE) exists for one reason: to improve the quality of care delivered to patients. Through our Local Education and Training Boards (LETBs), we ensure that our workforce has the right numbers, skills, values and behaviours, at the right time and in the right place.

Philippa Bragman


Easy Read developments for dementia and learning disability 

As Director of CHANGE I work and campaign for the human rights and full social inclusion of all people with learning disabilities.

  CHANGE uses a 'Peer to Peer Model' of working. This means that we employ experienced and professional adults with learning disabilities to work with and support children and adults with learning disabilities empowering them and giving positive and genuine role models. CHANGE believes this way of working is aspirational, inspiring and it supports adults and children with learning disabilities to have a genuine voice.

  I have also worked and campaigned in the women's sector on domestic abuse issues. I was part of a group of women that secured funding, designed, and set up the first refuge for women with learning disabilities in the UK.

  CHANGE are continually exploring possibilities and looking to build relationships with organisations working around human rights, children and parenting charities and mainstream health issues.

Steve Allen

Friends of the Elderly

NCF Member

Charting the Improvement journey – a personal perspective on organisational change

Steve's workshop will cover:
  • Steps taken to move from an ‘Inadequate’ to a ‘Good’ CQC rating.
  • Managing stakeholders – internal and external communications.
  • Partnership working with Social Care Institute for Excellence (SCIE) to embed safeguarding.
  • Driving contemporary practices within a traditional organisation.
  • Leading strategic change from theory to practice.
  • Delivering profit with purpose.
  • Lessons learned and applied throughout the charity, group-wide.

 Steve Allen is Group Chief Executive of national charity Friends of the Elderly which operates care homes, extra-care living accommodation, community care services and grant programmes to assist older people lead fulfilling lives. The charity employs 1,000 people and HM The Queen is Patron.

He is also Vice Chairman of the Coast to Capital Local Enterprise Partnership (LEP) formed by Government to help the economy of the South East grow through targeted interventions - including finance - to develop infrastructure, jobs, skills, housing and business space.

 He sold his award-winning community care company, Prime Care, in 2013 to a group of housing associations after a decade as founder. Prior to this Steve worked for more than a decade as a director of Network International, Europe’s leading risk management group, and part of Hambros Bank, which was sold to Control Risks Group in 2001.

Will Shepherd


The state of recruitment in social care

The workshop will cover the factors that are currently impacting the future of recruitment in the Care industry, and how these are expected to have further impact as we move forward. We will also cover best practice recruitment solutions, with regards to increasing workforce diversity, tackling the potential stigma attached to a career in Care, and values-based recruitment.

  Will is the CEO of Cohesion – a recruitment business that has been delivering excellent results in Social Care recruitment for over a decade. We are the recruitment provider of choice for a number of national care providers – including The Fremantle Trust, Turning Point, and Four Seasons Healthcare.

  Cohesion operate with a total recruitment philosophy - we believe that bespoke recruitment is the only way to truly reach, engage and retain great people, who are going to stay with your company and make an impact long-term.

  For more than 20 years Will has worked to drive value from the recruitment process through innovation, passion and recruitment expertise. As a discipline, Will believes that recruitment should be much higher on the list of most company’s priorities, given that the right people are what make a business extraordinary.

  “Cutting costs, cutting corners, allowing hiring managers to do it their way – good for the short term bottom line, bad for long-term retention and service quality”

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