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Financial & Insurance

CAF Bank

Address: 25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4JQ
Telephone: 03000 123 444
CAF Bank
CAF Bank provides lending, banking and deposit account services for not-for-profit care providers, as well as for other UK charities and social enterprises. We are owned by a charity, driven by a social purpose and trusted by customers with over £1 billion of deposits.

Are you looking for a flexible finance partner to help you fund the purchase, build or renovation of care facilities? We offer tailored loans of between £50,000 and £5 million, repayable over 2-25 years. And our team of experienced relationship managers travel to meet every borrower, to fully understand the organisation’s aims, objectives and project proposal.



Address: CARE,
Minton House Group Limited, Minton House,
Woodlands, Woodlands Lane,
Bradley Stoke, Bristol, Avon BS32 4JT
Telephone: 0800 0113 044
Fax: 01454 616 810

Download CARE’s welcome information

CARE has delivered specialist insurance for the care & charity sector for over 25 years, providing insurance for UK care homes and charities. CARE can provide a multitude of insurance solutions that are tailor made to your organisation. 

CARE works with a panel of insurers such as Covea, Ageas, Zurich, Markel, Ecclesiastical and Aviva. Its strong relationships with these insurers’ means that it can offer leading insurance cover that suits your budget. CARE’s panel of insurers continues to grow year-on-year, giving them access to wider insurance cover and tailoring your insurance needs into a bespoke policy, just for you. 

CARE’s dedicated team of insurance broking professionals strive to deliver outstanding service to all of its clients, working with them to understand their insurance needs and act as an advice hub for risk management, compliance and industry sector updates. 

Since 2004 CARE has been and continues to the principal sponsor of the NCF Annual Conference.


CaSE Insurance

Address: Manor House , 19 Church St , Leatherhead , Surrey KT22 8DN 
Telephone: 0333 800 9838
CaSE Insurance
CaSE Insurance is a specialist charity and not-for-profit insurer. We provide comprehensive and competitive insurance and risk management support to a range of care organisations across the UK. We were created by the sector, for the sector and remain part-owned by charity law firm Bates Wells Braithwaite and the National Council for Voluntary Organisations. Read more about our specialist charity insurance and feel free to contact us for a free insurance and risk management review, simply mention that you are an NCF member.



Address: Cottons Centre, Cottons Lane, London SE1 2QG
Telephone: 020 3535 7316
The secure, low cost alternative to corporate credit cards. Whether you have staff claiming expenses, or are seeking to replace petty cash, the Cashplus Business Expense Card is the ideal solution for all care organisations.  Can be used for company purchases, petty cash expenses and all staff and vehicle expenses.  It also provides a simple solution for cash disbursement across multi-site organisations.

Key features include:
  • Control employee expenses
  • Manage cards online
  • Full fraud and purchase protection
  • Simple expense reconciliation
Key benefits to your organisation are:
  • Elimination of costly petty cash processing
  • Reduction in exposure to expense fraud
  • Low cost solution – easy to add additional cardholders
  • No credit risk – staff can only spend what is loaded onto the card
  • Simplifies accounting reconciliations – can export electronic transaction reporting

Please contact us at the following:

Tel: 020 3535 7316 | Email:

Or you can apply for an account directly online:

The Co-operative Group

Address: The Co-operative Bank, Birmingham Corporate Banking Centre, 1st Floor, 118 - 120 Colmore Row, Birmingham , West Midlands B3 3BA 
Telephone: 0121 212 1900
The Co-operative Group

The Co-operative family of businesses are uniquely positioned to specifically assist National Care Forum members with a wide range of products and services spanning many sectors, from pharmacy and financial services to life planning and energy procurement.

  • The co-operative pharmacy offers care home support including medicines dispensed via monitored dosage systems, the supply of essential equipment, compliance audits and face-to-face training. It also offers flu vaccinations and is a supplier of surgical products and mobility and independent living equipment via its Wardles business.
  • The co-operative bank is the only high street bank with a clear Ethical Policy based on the opinions of its members and customers. The Policy sets outs the clients it will, and will not, lend to in line with its customers’ views. It offers a wide range of financial products and services including a dedicated relationship manager and team for larger care sector organisations, and a discounted banking tariff specifically for charities
  • The co-operative insurance can offer a wide range of products for liability, asset and revenue protection.
  • The co-operative electrical offers value for money electrical products from renowned manufacturers.
  • The co-operative energy services can help reduce energy costs by allowing participating organisations to benefit from bulk buying. The Co-operative also shares its expertise in efficiency, sustainability and environmental management. It purchases energy for 13,000 sites across the UK all of which come from renewable sources.
  • Sunwin services group provides a diverse range of security services for most types of business, from security guarding, personnel screening and key-holding to secure cash collection, general CViT management and ATM engineering support.
  • The co-operative funeralcare is the UK’s leading funeral director running more than 800 funeral homes across the country.
  • The co-operative legal services provides an alternative to high street solicitors, with legal help and advice, will writing and help to manage the affairs of the deceased. It also offers legal assistance with accidents and personal injuries.
  • The co-operative travel management provides travel services that include a self-ticketing system and arranging all rail, flight and hotel bookings.

National Care Forum, 3 The Quadrant, Coventry, CV1 2DY | Tel: 024 7624 3619 | Email:
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