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New guidance for staff working with challenging behaviour

28 May 2013

Skills for Care and the National Development Team for Inclusion have published new guidance for employers designed to support staff working with people who challenge services.

Download the guidance: Supporting staff working with people who challenge services - Guidance

This innovative partnership has produced guidance focusing on what organisations need to do to support their staff, building workforce skills and knowledge, how to use learning tools and resources and identifying training solutions for teams.

The guidance is aimed at social care employers and commissioners working with a range of care and support needs including older people with conditions across the dementia spectrum, people with mental health and personality conditions and those with learning disabilities with complex needs who may have been labelled as challenging services. The final document had been developed after extensive consultation with families, employers and commissioners so it is fit for purpose and supports effective workforce development for staff who support people who challenge services.

For more information for employers go to:

National Care Forum, 3 The Quadrant, Coventry, CV1 2DY | Tel: 024 7624 3619 | Email:
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