National Care Forum

LinkedIn

Member log in


Join NCF

...promoting quality care through the not-for-profit care sector for over 25 years

HomeAboutQuality FirstMembersEventsForumsNewsGDPRPartnersSurveys & ReportsSuppliersNCF CalendarOutstanding

Back to news

CQC Driving improvement - case studies for 9 Adult Social Services

7 June 2018

The resource is a collection of nine case studies telling the stories of adult social care services that have improved from a rating of inadequate and/or enforcement action to a rating of good.
 
The case studies explore how the services reacted to the initial rating, what they did to turn things around and what they learnt through the process. At the end of each case study the manager has shared their top tips for improvement – practical ideas that other services looking to improve could implement themselves.
 
The resource reflects the wide range of services and people involved in the adult social care sector. We visited home care agencies, nursing homes and residential homes, with specialisms for supporting people with different needs. We developed the case studies through interviews with a range of people at each service: people who use services and their families, registered managers, providers and owners, care staff, administrative and other staff, commissioners and social workers.

 

National Care Forum, 3 The Quadrant, Coventry, CV1 2DY | Tel: 024 7624 3619 | Email:
Copyright National Care Forum 2018

Developed by C4 Multimedia

registered address: National Care Forum, 3 The Quadrant, Coventry, CV1 2DY
A not-for-profit company limited by guarantee registered in England No. 4668278
Tel: 024 7624 3619 | Email:


At the National Care Forum we value keeping your personal information safe and secure. We have updated our Privacy Policy to reflect the new data protection legislation that came into force on 25th May 2018.

The new legislation doesn’t change how we use your personal information. It simply makes it easier for you to find out how we protect and treat your personal data. If you’d like to find out more about how we manage your data, please download our privacy policy.

Developed by C4 Multimedia