Matt Hancock, Secretary of State for Health and Social Care saw ahow innovative technologies are being used to deliver exceptional standards when her recently met staff, families and residents at Forest Healthcare's Bridgeside Lodge care home.
During his visit, Mr Hancock spent time being shown Mobile Care
Monitoring, the home’s electronic evidence of care and digital care planning
system provided by Person Centred Software.
In his speech, Matt
Hancock discussed Bridgeside Lodge’s use of innovative technology,
including its use of Person Centred Software’s system to evidence care and support.
His speech outlined his priorities for the health and social care system, of
which technology is a key priority as it is being recognised that, “Technology used right is a catalyst for
greater connectivity and empowerment.
“Not only can the
right use of technology save time and money, it can improve patient safety.”
He added, “[Bridgeside Lodge’s] electronic care planning system – on a phone – uses voice recognition, gives clinical staff better data
about what’s happening to each patient, saves costs, and saves each nurse an
estimated hour per shift, giving them more time to care.”
To view the video of the visit, click here.
The benefits for carers and managers of Mobile Care Monitoring are summarised
as, ‘Staff use smart phones to log care plans and notes, saving an hour a day
and reducing paperwork from 2000 pieces to 200 pieces a month.’ (Whilst
the Mobile Care App increases the number of care records evidenced, it
decreases the physical amount of paperwork for care homes to complete.)
Jonathan Papworth, Director and Co-Founder of Person Centred
Software says “It is fantastic that
Forest Healthcare’s success using technology to improve the quality of care is
being recognised by The Department of Health & Social Care. The care home
has already been recognised by the Care Quality Commission (CQC) for their use
of technology to improve care. In December 2017, the use of Mobile Care
Monitoring was cited as helping Bridgeside Lodge to achieve an Outstanding CQC
The news release from CQC explains: The effect of these innovations was that staff spent less time on
completing their daily care notes and more time building meaningful and
positive relationships with people. Consequently, people said they were feeling
happy and safe at the home as staff always had time for them.