Person Centred Software is delighted to announce its launch
in Australia. Southport Lodge in Queensland, Australia, is the first care
provider outside of the UK to use Mobile Care Monitoring (MCM), and in August
2018 they successfully passed accreditation. Residential aged care services in
Australia must be accredited by the independent Australian Aged Care Quality
Agency to receive government funding.
Person Centred Software is working with Belgravia Health
& Care, a leading software solutions provider for 'out of hospital'
customers across the Australasian market. Jonathan Papworth, co-founder and
director of Person Centred Software, says, “The world is looking to the UK as
an example of how to measure quality of care, whereas Australia and New Zealand
have for many years had the funding mechanism for the standardised measurement
Jonathan continues, “Australian aged care homes are a very
good fit for Mobile Care Monitoring, with more similarities than differences
with the UK care sector. By working globally, we create the best of both worlds
to the benefit of all our customers. Our aim is to make social care transparent
and measurable, and in so doing, provide care homes, whether in the UK or
Australia, with the tools to help them achieve outstanding care.”
Tammy Sherwood, CEO of Person Centred Software in Australia,
says, “I’m excited to introduce Mobile Care Monitoring to Australia and New
Zealand. Mobile Care Monitoring is designed to be used in the hands of the
carer, it’s easy to use and icon-driven which limits the need for typing. All
this provides care homes with a solution to give carers more time to care for
Southport Lodge is a privately-owned care home in Southport,
Queensland. With 36 rooms, residents enjoy ‘individualised care’ and the
benefit of being part of a ‘close-knit’ community, while still having the
flexibility to maintain their independence.
The home has been using Mobile Care Monitoring for more than nine months
for all its residents and plans to extend its use to its new second facility,
currently in development.
Lorraine Garland, Southport Lodge General Manager says, “We
don’t have a single staff member who doesn’t like it.” The 20-strong caregiving
team comes from a range of different cultural backgrounds and education levels,
but Person Centred Software’s Mobile Care Monitoring system has proven to be
easy for every staff member to use.
Carers capture evidence of care on the icon-based Care App
delivered via a handheld device. “The interface is friendly and being picture
based, staff can just tap the icon and it’s done,” Lorraine said. “With
care-giving there’s often an overwhelming amount of documentation. Our staff
don’t want to spend their time doing that. MCM makes it more accurate, because
it can be done in real time, rather than when the carer gets back to the
office.” Most importantly, MCM frees up Southport Lodge’s caregivers to focus
on the people who need it most. “Report writing is so quick and easy, we’re
spending 25% more time with our residents,” says Lorraine.