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Fremington Manor care home achieves ‘outstanding’ rating

18 March 2019

Fremington Manor in Barnstaple, North Devon has been awarded an overall ‘OUTSTANDING’ rating by the national care organisation the Care Quality Commission (CQC). Fremington Manor is operated by the not-for-profit care provider Care South and this is the first home in the Group to be awarded this accolade.

The CQC inspectors highlighted the outstanding work by the care home staff in delivering the highest quality care, treatment and support tailored to all residents’ individual needs. The home’s management team were further acknowledged for understanding the importance of valuing their staff. The home’s outstanding ‘end of life care’ was also a key feature of the report.

Nurse Manager at Fremington Manor, Corinne Topps, commented: “To be rated ‘Outstanding’ is such a fantastic achievement and I would like to take this opportunity to say thank you to all of the staff for their hard work and dedication, which I know is also greatly appreciated by our residents and their families.

“I’m so proud that our continued efforts have been recognised by CQC. Everyone here is so passionate about improving the quality of residents’ lives, and they work so incredibly hard to make a positive difference. We are all so excited and thrilled by this news.”

Comments from residents and relatives also reflected many of the CQC’s many positive findings including, staff always putting residents first and nothing being too much trouble. The Nurse Manager and Deputy Managers were all said to have a deep commitment to palliative care.

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